There are many ill business practices that people follow without knowing about their direct and indirect hazards. Some are so common and deep-rooted that people don’t consider them as an ill-practice at all. One such very common yet harmful business ill-practice is using your mobile line at work.
Instead of getting a separate business phone number, some of the businesses, especially the start-ups, use their mobile phone number for business purposes.
This ill-practice can be seen followed blindly by businesses of all sorts and they don’t consider it as bad as it is a reality. In fact, start-ups and small businesses consider it an easy way to communicate with customers and save extra bucks on a Hosted phone system set. They think that as they are in an early stage, they might not require a second phone line dedicated to the business phone number. This is where they go wrong.
This simple practice of using a personal mobile phone line for business purposes does more harm than you think. Let us explain how –
It kills your brand image. As you are using a normal phone number, it fails to give you a professional image.
Using a personal mobile phone line for business purposes simply indicates that you are either missing important personal calls or business calls. As both calls will be coming on the same number and the same device, few callers are likely to wait to get the call answered.
Business calls need to answer professionally. You need to follow certain protocols like an answer with greetings and your company name. When you are getting both business and personal calls on the same number, you may fail to distinguish between a personal and professional call. This may lead to answering a few important business calls in an unprofessional manner.
So, what the solutions?
The solution of these business-killing practices is very simple, cost-effective, and easily available and it is buying a second phone line.
What is the second phone line?
The second phone line is an app-based system that allows a user to get a separate phone line on the same device. It will work with your existing personal mobile phone line without creating any disturbance. You can make/receive calls from this second phone number over an internal connection.
Benefits of choosing a second phone line are –
This simple step of using separate phone lines for personal and business purposes will make your life way more than streamlined and hassle-free. Here is a sneak-peak of its benefits.
Easy set-up
Setting up a speared landline for business purposes is a highly tedious job. You need to weave wire-web all over the office –premises. This is not the case with the second phone number. It is easily available with all the leading VoIP service providers and will be at your service within two seconds once the download is finished.
Easy-on-the-pocket deal
Calling rates of personal mobile phone lines are high. The expenses increase by two-fold if you are making international calls. So, you are exerting extra call incurring burden on yourself if you are using a personal mobile phone line for sales calls, inbound calling, and international calling. However, the second phone number brings great relief to your business.
In this app-based calling system, you using an local phone number and use an internet connection for calling. Unlike regular calling system, you are consuming a data pack with this app-based telephony system. Making calls over an internet connection is way cheaper than regular calling system.
Easy workflow management
Your mobile phone number comes with limited capabilities like call waiting and limited call transfer. With such limited capabilities, you will fail big time to handle call traffic. Your VoIP service providers offer features like call transfer, IVR, on-hold music, voicemail transcribing, auto-attendant, call forwarding extensions, and many more. With all these features in your VoIP phone system, you can easily manage the call traffic, reduce call waiting time for customers, and get note of every call detail.
Easy data protection
One of the biggest hazards of using personal mobile phone lines of business purposes is high-risk to your details. You are exposing your details to ample of cyberattacks. By getting a separate business phone number, you can safeguard your personal information from all these threats.
Easy business calls handling
The app uses a virtual phone number for many diverse purposes. As the calls coming on the second phone number will have a distinct caller ring, you can easily distinguish between professional and personal calls and give them due attention and professional handling.
Running successful demands a lot of diligent planning and dedicated resources. Don’t make the mistake of using a personal phone line for business purposes and get a dedicated business phone number from VoIP service provider.
