What Should a Supermarket Merchant Expect from a Payment Processing Software? 
Why Do Supermarkets Need a Strong Chargeback Defense?
A supermarket has a large number of customers daily. But this increases the chances for fraud attempts even more. So, if your company does not have a strong chargeback defense in place, then you risk losing a lot of money. And you may even encounter cash flow problems because of this. The best solution that you have is to collaborate with a payment processing company that provides you with a strong defense. The top options on the market offer supermarket merchant accounts that will provide everything you need.
A strong defense is made from several parts, and you need software that provides all these parts. The first segment is the ability to alert you instantly every time a chargeback is issued. The standard processing methods use mails or email to alert you. But these methods are too slow, and it may be too late for you to do something about it when you find out. But a reliable software will use the SMSs alerts, and you will all more than enough time to deal with every chargeback.
The second segment of a strong defense is the ability to manage disputes online. A reliable software will not ask you to make calls and send faxes for every chargeback that your company encounters. You can upload all the relevant information and data and speed up the process. You will also need fraud protection. The best method is to stop the chargebacks before they happen and only allow them after the dispute is solved. Most payment processing companies have partners that are certified and can provide this type of service.
The last two parts needed for a strong defense are cardholder authentication tools and a chargeback assurance. Both of these tools are not essential for a supermarket. But if you want to have the best defense possible, then you can opt to use them. Both of them are like an additional layer of protection that will ensure that your defenses are impregnable, and you will never suffer losses from chargebacks again.
Benefits That Your Supermarket Will Get from a Strong Chargeback Defense!
Now that you know what the features needed to ensure a topnotch chargeback defense (https://www.bams.com/chargeback-defense/) are, you may wonder what the benefits for your supermarket are. Do you really need a strong defense? Yes, you need it. And there are several benefits that your company will get from it.
• Fewer fraud attempts. The first benefit will be a gradual reduction in the fraud attempts in your supermarket. If you do not have a strong defense, then you will become a target for frauds, and there will be more and more attempts until you will not be able to deal with them anymore. On the other hand, a strong defense will deter everyone from trying to play dirty in your supermarkets.
• No money lost. A strong defense will also ensure that you will no longer lose money from frauds and chargebacks. You can even say that you will save a lot of money with a strong defense provided by a reliable payment processing software. And the saved money is even more than what you would pay for the full software that will include more features that will help you grow your company at a faster speed.
• No cashflow problems. As mentioned above, a weak defense will cause the number of fraud attempts to skyrocket, and your company will certainly have cashflow problems. These types of problems can be dangerous, especially for supermarkets where the cash flow is even more important than for other types of companies. And a single software will be able to prevent all these problems from happening.
• Time and effort saved. Even if you have a good team made to deal, especially with chargebacks. But the standard procedure will require them to spend a lot of time and effort on each individual chargeback. All the time and effort are wasted because you can simply use a payment processing software to save these resources and use them for something more productive.
3 Other Important Features that Supermarket Merchant Needs!
Besides all the features integrated for a strong defense against chargebacks, there are 3 other important features that a supermarket merchant needs to get from a payment processing software. All of them are essential, and you should ensure that your collaborator will provide them to you.
• Seamless integrations. The top payment processing companies understand that you want to make as little changes as possible to your systems. So, their software comes with the ability to integrate your existing systems into the software. This will allow you to continue your operations without making any changes. You will only need to make a fast update and you are done.
• EMV systems. The latest payment processing systems must be compatible with microchip cards. If your supermarket is not set up for EMV, then you will be responsible for any fraud that happens in your company. But if you are set up properly, then the one responsible will be the card issuer. So, if you are not set up, then you need to find a reliable payment processing company that will help you to make the transition. Otherwise, you risk making a lot of losses even if you are not guilty of anything.
• Reporting and analytics. One of the most important features that this type of software can provide is the reporting and analytics feature. This feature will be a massive help you the countability process of your supermarket. A big supermarket will most likely need a full team of accountants to deal with everything. But reliable software will automate most of the process for you. And this is not the only advantage. Every decision that you need to make and that will affect the future of the company needs to be based on solid information. And a big chunk of that information it’s exactly the data that you can get from reporting and analytics feature.