Insurance policies are perhaps the most important piece of financial purchase you will ever make. You may have heard from so many others and so many times that “you never know what can happen in life”. While it is something you can take in a different light, it proves truer than ever in these times. This idea of uncertainty can either be exciting or haunting, depending on how secure you are. The best way to do that is to buy the insurance and know every nuance of it. For example, insurance is a safety net that can save you from financial trouble during troubling times. But filing a claim to your insurance provider can be tricky.
Time is the most important factor when you make a claim. However, there are other factors that need to be attended to just the same. Whether it is about a minor car repair or getting prepared for medical expenses, every minute is crucial.
Knowing that ICICI Lombard gives special focus on making claims through its ILTakeCare app. Designed for all things insurance, it combines financial protection with technological advancements to give you a seamless experience. Its basic features allow you to pay premiums, modify the policy, and much more. However, its most prominent feature is that of making claims easier. Here is how the ILTakeCare app makes insurance claims better:
Quick response
The most important thing you need to remember about insurance claims is that you immediately file a claim after the inciting incident. However, communicating with your insurance provider through traditional channels takes a long time. Even communicating through digital means like emails can take an ample amount of time. However, making claims through the app makes things much easier.
For example, if you are involved in a bike accident while traveling to work, you cannot wait to write an application to your insurer for a two-wheeler insurance claim. However, you can inform your provider about the incident through the app.
Since the details of the policy are present within the app itself, you don’t need to refer to your policy documents to find your customer service number and policy number. Moreover, you can use your phone’s location services to provide better details of the incident. This ensures your insurer reverts back to you much sooner.
Settling claims
As mentioned in the point above, the mobile app can notify your insurance provider of the incident ensuring quicker response. However, there is still the question of processing your claim. Usually, it takes around a week or two to process insurance claims. However, the app solves the issue of processing as well.
The app reduces the total amount of time needed to process the claim. For example, in the case of a car insurance claim, the insurer can enable a survey by surveyors through the app. In this feature, surveyors can complete the assessment form and upload photographs of the incident through the phone. Similarly, it helps in health insurance claims by authorizing hospitals for treatment quicker.
Streamlines process
When your vehicle is in need of repairs or health concerns need you to admit yourself into a hospital, the situation you are in can be stressful enough. A traditional process of filing insurance claims can add to the stress tenfold. Especially during such a time, the last thing you want is to go through the ordeal of verifications and inspections before the processing of your claim even begins. Furthermore, you could have to wait for weeks before you get the payment.
On the other hand, the ILTakeCare app takes advantage of mobile technology and makes the entire process better. Starting from the initial communication to receiving the money, the entire process is streamlined to be simpler and faster. Moreover, the mobile app makes it easier to contact your provider in case of any delays or troubles. The app makes sure that your policy serves its purpose in the best way possible.