Categories: Services

Easy Steps to Resolve Brother Printer Error Code 20

If everything worked fine till yesterday and today you have problems printing from Brothers with Brothers Error Code 20 on screen. Nothing prints from Brothers “Printer not activated”. Brother Printer Error Code 20 is the result of Upgrade to Windows 10, Or you are trying to print from Brothers 2009 installed on a Windows 10 Computer. QB 2009 is an outdated version that has problems printing from Windows 10, caused by compatibility issues. Brothers 2009 stopped getting automatic updates as its official support Ended in May 2012. Brothers 2009 was engineered to run on Windows 7, the latest of those times and technically your data is also 10 years behind the current QB Desktop version.

Alternatively, you can apply the interim solution to fix Brothers Printer not activated Error Code 20, before you make a decision to upgrade Brothers to latest version.

What Causes Brothers Error Code 20?

  1. Brothers 2009 compatibility Issues with windows 10.
  2. Non-updated Brothers 2009.
  3. Application key is not updated.
  4. Unsupported printer drivers either way.
  5. Brothers Windows Registry Issues.

You May Also Read: How to resolve problems with printing in Brothers?

How to fix Brothers Printer not activated Error Code 20?

STEP-1: Registry Backup and Restore Point

  1. Backup Windows Registry.
  2. Open the registry editor to add manual changes into it.
  3. Open file menu and export the registry and save it.
  4. Create a restore point to revoke the changes made in the Registry if required.
  5. Wait till the time system restore point creation process ends and click OKwhen finished.

STEP-2: Configure User Permissions

  1. Hit Window and type regedit in the search bar OK.
  2. Right-Click on regedit and select Run as Administrator.
  3. Double-click HKEY_CURRENT_CONFIGfolder in the left Pan.
  4. Right-click on the Software folder in the pan and selection Permissions… option from the menu.
  5. On the new window pops up, assign “Full Control”to the “Users” if it is not enabled and click OK.

STEP-3: Configure Print Spooler Service

  1. Press Windows + Rat the same time and type MSC in the Run Box that appears.
  2. Right-Click on the Print Spooler Service from the services list and select “Properties”.
  3. Stop the Print Spooler Service.
  4. From Startup Typedropdown, select Automatic
  5. Now Click Start the service again.
  6. Try to print something or Save a PDF, this should resolve “Brothers Printer not activated Error Code 20”

STEP-4: Repair Brothers PDF component QBprint.qbp file   

  1. Open your Windows Control Panel and go to Programs and Features
  2. Select Brothers from the list of the installed program.
  3. And Click Change and start the repair process and follow the instruction till the end.
  4. Restart the computer after the Brothers Repairprocess finishes.
  5. Try to print something or Save a PDF, this should resolve Brothers Error Code 20

STEP-5: Updating Windows and Reinstall Brothers from the Scratch

  1. Open your Windows Control Panel and go to Programs and Features
  2. Note down your Brothers License and Product Numberbefore you uninstall Brothers
  3. Select Brothers from the list of installed program and select Uninstall from the top.
  4. Follow the wizard instructions till Brothers Uninstall
  5. Download and install the Windows Updates and restart the computer.
  6. Insert the installation CD or open the Brothers Installation folder to start the setup.
  7. Follow the installation instructions to install Brothers.
  8. Since Brothers Reinstallation does resolve a lot of Brothers Errors, you should be able to print now.

STEP-6: Troubleshooting the Microsoft Document Writer – Windows Component

Microsoft Document Writer is a preinstalled Windows component that helps print to file. It enables Windows to help Brothers application to save information in PDF. If this component is missing or damaged, you get in trouble printing from Brothers on Windows 10 and Encounter Brothers Printer not activated Error Code 20 as an outcome.

  1. Right-click on Brothers Icon on your desktop and select Open File Location option from the menu.
  2. Go to Temp folder and look for the folder that represents the version of your Brothers.
  3. Open the Third Party Folder and then
  4. Locate and double-click exe file and let the installation complete.
  5. Open Brothers once to register the license.
  6. In case of issues installing ABS PDF driver or it stops responding, try installing again.
  7. Once the installation completes try printing again to verify Brothers Error Code 20 if fixed.

Hopefully, the resolution steps helped you fix Brothers Printer not activated Error Code 20 following one of the 6 steps or all of them suggested. If the errors still continue then you can also call at our Brothers Customer Help Desk Number +1-888-302-0939 if you get stuck anywhere during this process, They will be able to guide you better with the solutions.

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