Business Phone Systems Serving Big Purpose in a Small Business

Ensuring effective communication is very critical for a business’s success. The communication requirements of a business vary depending upon various factors out of which size of the organisation is a dominant one. Suppose a company is operating on a small network. In that case, the business owner must choose a phone system that is both beneficial for the company and as well as able to serve its long-term communication needs, including the cost of ownership and future growth of the business. The telephone system provider should understand the company’s requirements and provide a solution using the best technology and tools available in the market.    

Benefits of a dedicated phone system   

An office phone system will provide the following benefits to a small business:  

  • Shared Resources: With the help of a dedicated telephone system, all the office workers will be able to share the same voice resources. It can prove to very beneficial for small businesses since it allows workers to transfer calls to one another, thereby allowing a business to run more smoothly.  
  • Cost-effective: For a small business owner, communication costs constitute a big part of the budget. Installing an integrated telephone system will help trim the costs and simplify the processing of monthly telephone invoices.   
  • Easy Expansion: Every small business plan to make significant growth in the future and expand its operations. With the help of an advanced phone system, it will be relatively easy to scale it up as an organisation grows. Starting with a small dedicated phone system that fits business requirements is an excellent way to control costs during the critical start-up phase.   
  • Advanced Features: The modern telephone systems come with many advanced features such as voicemail, caller ID, and automatic call forwarding. These features can prove to be very useful and beneficial for a business.   

At present, there are many business telephone service providers in the market. The number of such telephone systems service providers has increased even more in Australia and made it difficult to select the best small business phone system in Australia.   

When choosing from one out of the many business phone systems, many factors must be considered depending upon your business’s needs and your expected call volume. There are many choices of telephone systems offered by telecom providers starting from a small operation that can accommodate up to ten phones up to an enterprise-wide solution that can support thousands of phones. A business owner must select an office phone system with all the necessary and required features to assist the business’s day-to-day operations.   

There are broadly two categories of phone systems- Virtual phone systems and Traditional Landline Systems. Virtual phone systems offer the feature of making business calls using an internet connection. The traditional phone system provides a calling functionality using the analog systems that run via the telephone company’s conventional copper wiring.   

VoIP (Voice over Internet Protocol) is the most essential and significant component of the virtual phone systems. It allows making voice calls by using the same internet connection that an organisation already uses. It comes under two types of hosting options- On-Premise and cloud-hosted. On-premise VoIP offers the facility of keeping all the equipment, including the PBX hardware, housed within the business. In contrast, a Cloud-Based VoIP system is hosted by a third-party provider and is responsible for maintaining and upgrading all the PBX technology for the business.   

During the past few years, VoIP based telephone services have proved the best solution for a small business phone system in Australia. This type of phone system is designed for a business that requires the functionality of a sophisticated phone system at a reasonable price.   

GenesysTel is one of the best and most trusted VoIP providers in Australia. It has an experience of about 15 years in providing smart business telecommunications solutions to all types of businesses located in Australia.  It partners with some of the leading telecom service players in the market, including LG, Ericsson, TPG, and Avaya. It offers telecom services that are affordable, responsive, and personalized for both big and small-sized businesses. If you are looking for a small business phone system in Australia, give us a chance to serve you. Our team of trained and dedicated staff is ready to serve you 24×7.   

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