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2018 Oracle Customer Experience Cloud 1Z0-628 exam dumps

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Your customer wants routing to estimate accurate travel times from their resources’ home locations to their first activities of the day when making automated assignments.What two configurations are required to be in place to support this requirement?
A. Resource’s “Start location” must be assigned for each weekday that routing should assign resource work.
B. Resource’s Home Zone Center must be assigned for each weekday routing should assign that resource work.
C. Resource’s “Start location” must be configured as a shared location at the resource’s parent level in the resource tree.
D. The resource type setting “Working time includes travel to first activity” must be selected.
Answer: AD

Your customer wants their technicians to see the same activity data in their Service within their Activity List in OFSC Mobility.Which configuration supports this requirement?
A. Add the “Activity” property to the Request Grid context in Mobility.
B. Add the appropriate activity properties to the Request Grid context in Mobility.
C. Add the “Activity” property to the “Identify service request by” identifier context.
D. Add the appropriate activity properties to the “Identify service request by” identifier context.
Answer: A

A scheduler has created center-points for the technicians located in a regional office.The requirement is for these technicians to predominantly stay strictly within the 5-mile radius when receiving Job assignments.Which configuration puts the most restrictions on the radius for the technicians?
A. Home zone radius = 5 miles with overstep weight 4
B. Home zone radius = 5 miles with overstep weight 9999
C. Home zone radius = 5 miles with overstep weight 2000
D. Home zone radius = 5 miles with overstep weight 600
Answer: A

Which two statements are correct regarding String and Integer properties?
A. Integer properties can be used for check box elements, whereas String properties can be used for phone numbers or email addresses.
B. Both properties are limited in terms of which entity types they can be associated with.
C. Both properties can contain Geolocation elements.
D. Both properties can contain alphanumeric characters and punctuation.
E. Both properties can include regular expressions.
Answer: DE

Which option enables a user to enter a value of their choice when creating a filter for use within the OFSC management views?
A. Ensure that the assigned User Type has read/write access to the Filters configuration screen.
B. Ensure that the filter is listed in the Restrictions and Filters section of the assigned User Type.
C. Select the “Dynamic” option when specifying the filter conditions.
D. Deselect the “Dynamic” option when specifying the filter conditions.
Answer: B

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